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India Aspires to be the Global Electronics Repair Hub, Outshining China and Malaysia

India aims to challenge China and Malaysia's dominance in the electronics repair industry and become the top global destination for repair services

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India, well-known for its expanding presence in smartphone and tech device manufacturing, has set its sights on a new ambitious goal – to be the world’s top destination for electronics repair. In a challenge to China and Malaysia’s dominance in the industry, India has kick-started a daring initiative to transform its electronics repair sector.

The country’s Ministry of Information and Technology launched a pilot project on Wednesday, titled Electronics Repair Services Outsourcing (ERSO). The initial three-month trial of this novel approach to electronics repair outsourcing is set to take place in Bengaluru, a bustling technology hub in India. Key industry players such as Flex, Lenovo, CTDI, R-Logic, and Aforeserve will participate in this groundbreaking initiative.

The project is a cornerstone of India’s broader ambitions, as the New Delhi government seeks to generate up to $20 billion in revenue and create millions of jobs over the next five years. These lofty goals will be realized through outsourced repair services provided by the participant companies in ERSO.

In alignment with Prime Minister Narendra Modi’s environmental sustainability initiative, Mission LiFE (Lifestyle for Environment), announced in October of last year, this project is not just about business and job creation. As Ali Akhtar Jafri, director general of IT and electronics manufacturer industry body MAIT, remarked, the project “will enable the extension of device life globally by providing cheap and reliable repair of ICT [Information and Communications Technology] products for the globe.”

To further its goals, Indian industry stakeholders have already commenced discussions with firms operating in Singapore, Brazil, Vietnam, Indonesia, Hong Kong, Mexico, Thailand, and the U.S., proposing to handle their electronic repair needs.

China and Malaysia currently dominate the global market for repair outsourcing. However, India has been making significant strides, attracting tech giants like Apple and Samsung to set up manufacturing units in the country. These factories serve not only India’s burgeoning domestic market but also export their products worldwide. The move into electronics repair services appears to be a logical progression for India.

In a bid to enhance its appeal to global manufacturers, the Indian government initiated a pilot program last year aimed at reducing the time required to test and approve electronic devices for safety. This strategic move is anticipated to elevate the country’s status in the electronics repair sector and potentially attract a broader range of manufacturers in the future.

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